On July 6th, we released TunnelBear version 4.7.2 for our Windows app. Unfortunately, one of the minor changes in this release created an issue where if users try to update the app while "On close, stay running in the background" is enabled, TunnelBear simply won't update.
While Windows version 4.7.2 and 4.7.3 are both perfectly safe to use, we don't want users to miss out on some of the upcoming features and improvements we have on the way.
How to update your Bear:
In order to update your TunnelBear in light of this issue, Windows users can run through any of the following options:
Update via your TunnelBear settings:
- Open your TunnelBear settings menu
- Make sure you have selected the "General" tab
- Make sure "On close, stay running in the background" is disabled
- Select the "Account" tab and "Check for updates"
- Proceed through the prompts to update TunnelBear
- Once finished, reenable "On close, stay running in the background"
Reinstall the TunnelBear application:
- Make sure to quit/close the TunnelBear application
- Download the latest version of TunnelBear for Windows
- Run the TunnelBear installer
- Proceed through the prompts to update TunnelBear