It's possible that your verification email might be filtered to your spam or junk folder. Make sure you're looking for it there.
If you're still not seeing the verification email, try adding email@example.com to your email contacts. This should allow our emails to bypass your email provider’s spam filters. Once you've done this, try re-sending the email through the TunnelBear app directly.
If you still don't receive it, get in touch with our support bears to verify your email manually.