As we get into 2023, we realize that it's time to pick the bugs out of our fur, and review the upcoming improvements to the TunnelBear application. To make sure we are providing the most secure VPN service possible, we have made the decision to discontinue support for macOS 10.15 and older. To receive the best and most up-to-date TunnelBear experience, we advise that our macOS users are running 11 (Big Sur) or later.
You can see an updated list of the OS versions we currently support here.
Why have we made this decision?
As always, building newer and better versions of TunnelBear means compatibility issues with older OS versions can occur. It becomes a balancing act between keeping TunnelBear current with access to great features, and fixing issues that can occur with outdated operating systems. If we choose to support the latter, it can take away from our ability to continuously improve and support TunnelBear as a whole.
What does it mean if you are running macOS 10.15 or older?
Our latest TunnelBear release on macOS (app version 4.1.8) will continue to work on macOS 10.12 through macOS 10.15. However to receive future TunnelBear updates, we do require that users are running macOS 11 or later.
What can you do to remain supported?
If possible, we suggest updating your device to at least macOS 11 to ensure that you're still able to use TunnelBear to its fullest extent. Any device that runs macOS 10.12 through 10.15 should be able to update to macOS 11. Check out Apple's handy guide for updating your OS here.
You can download the last supported client version for macOS 10.15 (and older) here.