Payments made on the TunnelBear Website
If you paid with your credit card, log into your account and select the "Overview" tab. There you'll see the option to change or cancel your subscription. Click "cancel" and run through the steps. You should receive a confirmation email when the cancellation has been processed.
Payments made on your mobile device (iTunes & GooglePlay)
Cancelling TunnelBear for Teams subscriptions
If you have a TunnelBear for Teams account, head here for instructions on cancelling your account. Please note that only administrators can cancel a TunnelBear for Teams account.