At TunnelBear, we do our best to prevent fraudulent payments from being processed by our system. Occasionally, non-fraudulent payments may be flagged.
If you receive an email reporting that your purchase was flagged by our billing system, it simply means that we'd like to verify it before proceeding; that is all.
To get things sorted out, please reach out to our friendly Support Bears.
Together, we can continue doing our part to lessen credit card fraud!