Announcements

Announcements

  • Issues connecting? Make sure to update your Bear!

    We've updated TunnelBear to ensure that you're able to get connected.

    A small subset of users have reported being unable to connect with TunnelBear over the last couple of days. We've identified the source of the issue as resulting from an unscheduled change by one of our providers that impacts the ability of some users to establish a secure tunnel. To resolve the problem, we've updated TunnelBear to ensure that you're able to get connected from just about anywhere.

    If you're running into any issues connecting to TunnelBear, try updating your TunnelBear app. 

    To update your bear on iOS or Android, please head to your respective App Store.

    To update your bear on MacOS, click here.

    To update your bear on Windows, click here.

    Need Help?

    If you're still having issues, contact our friendly Support Bears for help!

     

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  • Update your macOS and iOS apps before July 23rd to continue tunneling

    On July 23rd, the security certificates for our macOS and iOS apps will expire.

    From this date, you will no longer be able to connect to TunnelBear using old app versions. You will need version 3.6.1 or newer on macOS and version 2.11 or newer on iOS.

    Good news, all you have to do is update to the latest macOS or iOS app using the link below. You'll be back to tunneling in under 30 seconds.

    Download a new TunnelBear

    Using an Older Mac?

    TunnelBear requires OS X Yosemite (Version 10.10) or newer. If you are running an older version of macOS, follow Apple’s upgrade instructions to get the latest version. If your Mac is not compatible with the latest version, try installing OS X El Capitan instead.

    Need Help?

    If you're still having issues, contact our friendly Support Bears for help!

     

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