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  • Saying goodbye to "Trusted Networks"

    It's not us, it's Trusted Networks.

    Break-ups can be hard. They can often be messy. In this case however, it's not that hard or messy. We are saying goodbye to our Trusted Networks feature. It's just not working out.

     

    Is this really the end of Trusted Networks?

    Yes... well, sort of.

    While we will be removing the Trusted Networks feature in our next few client releases, that doesn't mean we will be limiting how you can control your connection. We have many new features on the growl, and will be working on a better way to hibernate your connection in the near future.

     

    What do you need to do on your end?

    Nothing! If you are already using the Trusted Networks feature, it will continue to work on the current version of the TunnelBear application. However, once TunnelBear is updated the feature will be removed and the "trusted" network will no longer be exempt from your TunnelBear connection.

     

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  • Ending support for macOS 10.14 and older

    As we near the middle of 2022, we realize that it's time to pick the bugs out of our fur, and review the upcoming improvements to the TunnelBear application. To make sure we are providing the most secure VPN service possible, we have made the decision to discontinue support for macOS 10.14 and older. To receive the best and most up-to-date TunnelBear experience, we advise that our macOS users are running 10.15 (Catalina) or later.

    You can see an updated list of the OS versions we currently support here.

     

    Why have we made this decision?

    As always, building newer and better versions of TunnelBear means compatibility issues with older OS versions can occur. It becomes a balancing act between keeping TunnelBear current with access to great features, and fixing issues that can occur with outdated operating systems. If we choose to support the latter, it can take away from our ability to continuously improve and support TunnelBear as a whole.

     

    What does it mean if you are running macOS 10.14 or older?

    Our latest TunnelBear release on macOS (app version 4.1.8) will continue to work on macOS 10.12 through macOS 10.14. However to receive future TunnelBear updates, we do require that users are running macOS 10.15 or later

     

    What can you do to remain supported?

    If possible, we suggest updating your device to at least macOS 10.15 to ensure that you're still able to use TunnelBear to its fullest extent. Any device that runs macOS 10.12 through 10.14 should be able to update to macOS 10.15. Check out Apple's handy guide for updating your OS here.

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