Luckily, the issue and it can be fixed with a fresh reinstallation of the application. To uninstall your current application and reinstall the new one, follow the instructions below:
1. Uninstall the TunnelBear app from your iOS device the way you would with any other application
2. Make sure ALL TunnelBear VPN profiles have been deleted (iOS Settings -> General -> Profiles)
3. Reboot the device and head back to the App Store and grab the latest version of the TunnelBear app
4. Make sure to choose "In-App" when prompted
If the issue persists after a fresh installation, please contact our friendly support bears for further help.