The helper tool is part of the TunnelBear VPN on MacOS. It helps your Bear create a stable connection to our secure VPN servers. When you’re not using TunnelBear, the helper tool also makes sure all your internet settings are returned back to normal.
You are required to enter your computer’s administrator password to allow TunnelBear to install the helper tool. If you're not the administrator on your device, you might need the administrator to approve the installation. Be aware, the administrator password is different from your TunnelBear account password (it is likely the password you use to log on to your computer). Make sure to select "Install Helper" when prompted.