We do our 'beary' best to make the TunnelBear app accessible to users around the world, but there may be cases where the app isn't available in your location. This message typically appears if you're trying to download the iOS or Android app from a country with more restrictive internet.
If our website isn't accessible in your location, you may also have issues downloading our Windows and MacOS apps.
If you run into any issues getting the TunnelBear app on your device, reach out to our Friendly Support Bears or email us at support@tunnelbear.com for assistance.
Please note that we do not recommend downloading the TunnelBear app from third-party websites or sources. Reach out to us and we'll point you in the right direction!